Here is a Few Tips to Sell Online or Anywhere.

Be Dedicated to Your Brand and Your Product

I found a great article to share today about selling. I run a million dollar company and I never get tired of reading about how to build a better brand and do more.  This was a great article.

1. How to persuade skeptics: Be confident, talk fast

The best way to persuade audiences that are not inclined to agree with you, is to talk fast. Fast pace is distracting and people find it difficult to pick out the argument’s flaws. When talking to an audience who is likely to agree (preaching to the choir), slow down and give the audience time to agree some more.

Want to boost persuasive power? Talk with confidence.

Don Moore from Carnegie Mellon’s Center for Behavioral Decision Research has published research showing that confidence even trumps past accuracy in earning the trust of others.

We prefer advice from a confident source, even to the point that we are willing to forgive a poor track record. Moore argues that in competitive situations, this can drive those offering advice to increasingly exaggerate how sure they are.

People naturally associate confidence with expertise. Know your product, know the facts about its benefits and believe in what it does – true confidence becomes from knowing and believing what you’re saying. It’s essential that we communicate our confidence to others in order to persuade them.

2. Swearing can help persuade an audience

Light swearing, that is. (Go overboard and lose all credibility.)

Researchers divided 88 participants into three groups to watch one of three slightly different speeches. The only difference between the speeches was that one contained a mild curse word at the start:

“…lowering of tuition is not only a great idea, but damn it, also the most reasonable one for all parties involved.”

The second speech contained the ‘damn it’ at the end and the third had neither. When participants’ attitudes were measured, they were most influenced by the speeches with the mild obscenity included, either at the beginning or the end.

The word ‘damn’ increased the audience’s perception of the speaker’s intensity, which increased persuasion. The audience’s perceived credibility of the speaker did not change.

So that’s the secret of Gary Vaynerchuk and Dave McClure. I thought they’re just cool guys, but turns out that mild swearing is just a persuasion technique that is really effective.

Image credit

3. Get people to agree with you first

If you want to persuade people to buy into your message, start with something they can agree with.

In a research study by Jing Xu and Robert Wyerestablished, there were lingering effects of messages people agree with. In one of the tests, participants listen to a speech by John McCain or one by Barack Obama and then watch a TV ad for Toyota.

Republicans tended to be more swayed by the ad after watching the speech by John McCain, while Democrats showed the opposite effect, finding the ad more persuasive after the Obama speech.

So when you try to sell something, make statements or represent a world view your customers can agree with first – even if they have nothing to do with what you’re selling. (This can be done with a compelling value proposition & if done well can dramatically improve your customer lifetime value)

4. Balanced arguments are more persuasive

If what you are doing inspires (or can inspire) criticism, resist the instinct to paper over weaknesses. We fear undermining our point of view by talking about weaknesses, but actually it would help our case.
Psyblog writes:

Over the years psychologists have compared one-sided and two-sided arguments to see which are the most persuasive in different contexts. Daniel O’Keefe at the University of Illinois collected together the results of 107 different studies on sidedness and persuasion conducted over 50 years which, between them, recruited 20,111 participants (O’Keefe, 1999, Communication Yearbook, 22, pp. 209-249).

The results of this meta-analysis provide persuasive reading. What he found across different types of persuasive messages and with varied audiences, was that two-sided arguments are more persuasive than their one-sided equivalents.

People are not idiots. Knowing how to persuade means acknowledging they can think. If you don’t mention the other side of the coin in your arguments, people are less likely to believe you.

Perhaps it might be a good idea to mention the shortcomings of your product or service on your website. Read More...